Privacy Policy

1. Introduction

Welcome to AA Home Improvements (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains:
• What personal data we collect
• How we use it
• How we store and protect it
• Your rights and choices

This policy applies when you:
• Visit our website aahomeimp.org
• Contact us by phone, email, or web forms
• Request an estimate or service
• Interact with us in any way online

2. Information We Collect

We may collect the following information when you contact us or use our website:

Information you provide directly

For example, when you submit a contact form or request a quote:
• First and last name
• Email address
• Phone number
• City / service area
• Details about your project or inquiry

Automatically collected information

When you visit our website, certain data may be collected automatically, such as:
• IP address
• Browser type
• Device type
• Pages visited
• General location (city/region level)

This information is typically collected through cookies and analytics tools such as Google Analytics.

We do not collect sensitive personal data.

3. How We Use Your Information

We use your information for the following purposes:
• To respond to your inquiries and provide customer service
• To prepare estimates and deliver services
• To communicate with you about your project or booking
• To improve our website and services
• To comply with legal obligations

We do not sell or trade your personal data.

4. Legal Basis (if applicable)

Where required by law, we process data based on:
• Your consent
• Performance of a service request
• Our legitimate business interests
• Legal obligations

5. Cookies & Analytics

Our website may use cookies to:
• Enable website functionality
• Improve user experience
• Measure website traffic

We may use Google Analytics (GA4) to understand how visitors use our site.
Google may store anonymized usage data such as pages visited and time on site.

You may disable cookies in your browser settings.

6. Sharing Your Information

We may share your data only when necessary:
• With service providers who help operate our website or business
• To comply with legal requirements
• To protect our rights or prevent fraud

We do not sell personal data to advertisers or third parties.

7. Data Security

We take reasonable technical and organizational measures to protect your information against:
• Loss
• Misuse
• Unauthorized access
• Disclosure

However, no method of internet transmission is 100% secure.

8. Data Retention

We retain personal data only as long as necessary to:
• Provide services
• Meet legal or accounting requirements

After this, information may be securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent (where applicable)

To exercise these rights, please contact us at the email below.

10. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect data from children.

11. External Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

AA Home Improvements
Statesboro, GA, USA